See below for testimonials from some of our customers.
My BMW was an accident magnet for the four years that I lived in Vegas. Hit and run, backed into, vandalism. You name it, it happened. My insurance company suggested Exoticar after I ripped my bumper off on a curb stop. I was really impressed with the customer service and workmanship of this place. They always called when they said they would and if there was a delay they let me know immediately. Thank you Jim and Doyle for keeping me in the loop! I never had to wonder what was going on with my car. I never had to return my car for incomplete or poor repairs. Each time I picked up the car it looked amazing and even the inside had been cleaned. It doesn't matter if you drive a BMW, Ford, Jeep or a Bentley every customer receives stellar treatment. These guys take pride in what they do and it showed over and over (6 times with me alone). I sent a few friends to Exoticar and all of them were very pleased with the results.
On a side note...I had to praise Exoticar because I was recently cut off by someone in my new home of Denver, Co. The body shop suggested by my insurance company has been an absolute nightmare. They are disorganized, slow and their work is sloppy. I returned my car for the 2nd time this morning after picking it up from the shop yesterday. I’ve been dealing with a repair that was supposed to take 5 days since January 15th. I may ship/drive my car to Exoticar if I ever need a body shop again. At least I know it would be repaired correctly the first time around!
- Cheridyn F.
February 6, 2013
Exoticar Paintworks is the BEST! I owned a Lexus IS300 L-Tuned that I purchased brand new in Daytona Beach, Florida in 2002 that I was very proud of. It is a really fun car to drive and very quick. I asked around (including my local Lexus Dealer & USAA Insurance Company) to find out who I could get a quality paint job on the exterior of it and some minor body work. The unanimous feedback was that Exoticar Paintworks was the best quality paint & body shop in Las Vegas ( bar none ) . I called several other places in Las Vegas and was quoted about the same price everywhere. But when I called Exoticar and told them that I was looking to give my Lexus to my 17 year old nephew, the estimator told me that I need to bring it in so someone could take a good look at it and let me know if they could save me some money. “ Maybe we can just paint in some places and buff it out really good in others and make it look practically brand new. “ Well, that was more already than anyone else I called offered me. I took it there and the Estimator ( not the guy I spoke to on the phone ) walked around the car with me and then gave me a quote. I thought the quote was high so I decided not to do all the work on it that he suggested. ( I was not looking for a super bargain but a good quality job as it was a gift ). Ten days later ( it was around Christmas time ) when I came to pick it up, I wasn’t satisfied with what I received compared to what I thought I paid for. To make a long story short, when it was discovered that I was unhappy, the manager, Jim Graham and the owner, Michael Iannuccilli came out and went out of their way to make me feel good about doing business with Exoticar. They took the time to listen to me and then went above and beyond to make me a satisfied customer. They even made my Lexus sparkle. When my nephew saw the paint job and bodywork on the vehicle, he couldn’t believe that he was getting a like-new car! I have these two gentlemen to thank for the big smile on my nephew’s face. I later took my nephew over to meet them so he could thank them personally and Mr. Graham took some time in his very busy schedule to bond with my nephew and tell him that he had better get good grades in school. LOL. The way my family and I was treated showed me that their success in this business was no accident and that the quality of their workmanship is based on their love of cars and the people who bring them in to them for help. My experience with Exoticar Paintworks is absolutely as good as it gets and I would highly recommend this company and people to anyone. Thank You!!!
- Robert C.
Las Vegas, NV
January 15, 2013
I want you to know how much your cooperation meant to us in getting the Mercedes-Benz display vehicle ready during the recent NACE Expo. Without friends and business associates like you to rely on the task of preparing a vehicle for such a show would be impossible.
The talent and willingness of your employees allowed us to showcase the importance of using Celette Equipment during collision repairs on Mercedes vehicles. You are truly an asset to the collision repair industry.
- Raymond L. Coker
Instructor, Collision Repair Training
Mercedes-Benz USA, LLC
Dear Mr. Iannuccilli,
We wish to thank you and your Estimator, Mr. Jim Graham for the courtesy and professionalism shown to me and my wife.
A small part on our Lexus RX300, had been ripped off by a drive-thru car wash. We purchased the replacement part from the Lexus of Las Vegas Parts Department and were referred to Exoticar Paintworks. Jim Graham took the repair order and had the part painted to match our Cadet Blue of our 2000 Lexus and had it installed to look as if the accident never happened. Jim was friendly, efficient and professional in handling the repair within the time he promised to have it ready. Your reception staff was also very courteous and friendly. We really appreciate your excellent customer service! Thank you, again.
- Robert Mays
I wanted to write to commend your personnel in the front offices. Everyone was very polite and helpful, and when you've had auto damage (and some emotional damage that goes along :) these things really matter. Your staff are really exceptional.
Sincerely and appreciatively,
The Rev'd Jan Waples, M.Div., B.C.C.
Dept. of Spiritual Care
St. Rose Dominican Hospitals
This is withour doubt the finest collision repair facility I have had the pleasure of dealing with. The workmanship is superb and the people are knowledgeable and friendly. I have had work done on my 2007 SL on two different occasions. I could not be more pleased with the results. Mike, the owner is a real gentleman and a pleasure to deal with.
Will ONLY use Exoticar for now on! I was rear-ended in my Mercedes and Fletcher Jones recommended I take my car to Exoticar to be fixed. My rep was awesome, he went over everything with my husband and I, was courteous and answered all of my questions and even gave me a tip on something else wrong with my car. I am a firm believer that you pay for what you get, and it made the cost worth it knowing my car was in good hands and fixed perfectly and quickly. My car has been to other shops in the past where it would come back dirty with "grime" on my shift knob from the mechanics, and once my husband even saw some kid racing my car through Henderson! Yes, I'm sure it was my car and I was furious! With Exoticar I felt safe leaving my car in their hands -- GREAT JOB!
I cannot tell you how grateful I am for the work they do. They have repaired my old BMW M roadster, my old SL55 and my SL63. You cannot tell any difference from the original factory work. I highly recommend them for any accident related repair work.
Excellent work. Time was not a concern of mine, since the quality was more important to me. I have had Exoticar Paintworks Inc. work on 3 of my vehicles. All came back to me in pristine condition. I highly recommend these guys.
Thank you for the courteous and proffessionalism with which my recent claim on my '85 Mercedes was handled. The end results were beyond my expectations. Thanks for the little "extras". My thanks to all involved in making this a positive experience.
Exoticar is where all the high end auto dealerships take their auto body work. And the reason is great quality and service. If you're looking for second-rate quality of workmanship, don't look here. The value is not in the savings but the hands-down quality of work.
I had Exoticar repair the bumper of my Lexus - and not only did they do a great job, but the staff was most professional, I was told exactly when it would be finished, and they were able to color match my car perfectly. VERY IMPRESSED!